Shipping & Delivery Policy

AJ'S BREATHE PERFUMES PRIVATE LIMITED Shipping Policy

All purchases are shipped from our warehouse in Mumbai, Maharashtra, India, through trusted courier partners. Orders are dispatched starting from the date of order confirmation.

Order Processing Time

All orders are processed and dispatched within 1 to 2 business days from the date of order confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Charges

We offer Free Shipping on all prepaid orders above ₹399. For prepaid orders below ₹399, a standard shipping fee of ₹99 is applicable. For Cash on Delivery (COD) orders, a cash handling fee of ₹50 will be charged. All applicable charges are clearly displayed at checkout before payment is completed.

Estimated Delivery Timelines

Estimated delivery time across India is 5 to 7 business days. Deliveries are scheduled between 9:00 AM and 8:00 PM, Monday to Sunday.

A signature is required upon delivery. If you are unavailable, you may arrange for a family member, colleague, or neighbour to receive the package on your behalf. AJ'S Breathe Perfumes PVT. LTD. is not liable for orders received and signed for by an alternative recipient.

Order Tracking

Once your order is shipped, we will send you a tracking link via email or SMS. You can track the status of your shipment in real-time through our courier partner's portal.

Delivery Delays

While we endeavor to deliver your products on time, delays can occasionally occur due to unforeseen circumstances such as natural disasters, adverse weather conditions, logistics strikes, or flight disruptions. We will keep you updated in case of any significant delay.

Incorrect/Incomplete Shipping Addresses

Please double-check your shipping details before placing an order. We are not responsible for delivery failures or delays resulting from incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be liable for the re-shipping charges.

Lost or Damaged Shipments

We are not responsible for any damage that occurs after the product has been delivered. Any claims regarding shortages or damages must be reported to our customer service team on the same day of delivery.

In the rare event that a shipment is lost in transit or arrives in a damaged condition, please report it immediately. For damaged packages, please share an unboxing video or photographs of the outer package and damaged item to help us process a replacement or refund.

Contact Details for Shipping-Related Queries

If you have any shipping-related questions or need assistance tracking your order, please reach out to us at:
Phone / WhatsApp: +91 9136480165
Email: ajsbreatheperfumes2829@gmail.com